Frequently asked questions

Call our Reservations Department at 877.545.5814 to inquire about specific dates and availability and book your vacation. If you have not purchased your airfare, activities and/or car rental you can still add these options to your trip at the time of booking and enjoy special discounts. Please ask our representatives about our current specials.

How long in advance do I need to book my trip?

Because of the large volume of packages that we sell some properties might be sold out if trying to book on a short notice. Our goal is to make sure that you can enjoy your vacation and that your experience is pleasant and worry-free from the first time we speak until you return from your trip. Thus, in order for us to make sure that we can confirm best accommodations for your stay, you must book your dates at least 30 days before your desired check-in date.

What if the dates I request are not available?

As long as you make your reservation at least 30 days prior to desired travel dates and your desired travel dates are not during major holidays, the likelihood of ALL of our many partner hotels being fully booked are extremely low to none. However, in the very unlikely event of this happening you can select an alternate travel date.

What if my plans change and I need to reschedule my travel?

As long as you call us at least 14 days prior to scheduled travel date we will make all changes in no time without any charges.

What if I am not happy with my purchase and decide to cancel?

While our excellent service and affordable prices leaves every customer pleased to say the least, as a consumer you have lawful cancellation rights. You are entitled to a full refund if you cancel within first 30 days of purchase. Please see the terms and conditions to explain in detail.

If I do not want to book airfare / car rental/ attractions when I choose my travel dates, can I still add it later?

Yes, you can!  However, especially with airfare, the sooner you book – the greater is the availability and the better the discount we can negotiate for you. Call 877.545.5814 now to inquire about car rental and airfare or email