Terms and Conditions

IMPORTANT INFORMATION REGARDING YOUR PURCHASE TODAY

An electronic (Email) confirmation of your travel voucher purchase was sent to your chosen email address today at the time of your purchase.  This Electronic package delivery serves as delivery, fulfillment and proof of your purchase.  You have 30 calendar days from the purchase date to request a cancellation and/or refund of your purchase.  This is a promotional package and is subject to these terms and conditions: 

IMPORTANT PROMOTIONAL QUALIFYING GUIDELINES:

All participants must attend and complete any required VIP Resort presentation(s) per location of travel (90 minutes).

Participants qualify who are married or cohabitating couples between the ages of 25 – 68 years old, with combined household income of at least $50,000, with a bank issued debit card (some locations) or major credit card. They must attend the 90-minute presentation together.

Single Women between the ages of 28-68 years old with annual income of $40,000 or more also qualify for this offer. Single Males over 28 years old with annual income of minimum $50,000 qualify only for stay and tour at our host resort in South Florida.

Guests over the age of 68 do have the option of traveling to any one of our South Florida Host locations along with most of the bonus locations.

Two forms of identification are required for check-in: Valid driver’s license or form of state issued ID (Spouses or cohabitating couples must show matching address on IDs) and a valid major credit card with a Visa, MasterCard, Discover or AMEX logo. A bank issued debit card is accepted as well (some locations).

Participants must not have participated in a vacation ownership presentation in the previous 30 days prior to arrival. Offer not valid for participants who have taken a tour by the same resort or network of resorts under the same management or ownership in the previous 12 months of arrival.

Travel dates are subject to availability. Call early for best availability.

This is a limited offer and is not valid for residents of Illinois, California, Hawaii, Alaska, Nevada and any other state where prohibited by law and where state registration and/or licensing requirements have not been met. This promotion is not valid for group travel, anyone directly or indirectly associated with the sponsor or any of its affiliates, timeshare owner households, ANY travel/vacation club member households, honeymooners, or retirees.

Misrepresentation of any facts in order to qualify for this offer, failure to attend a 90-minute presentation and/or failure to meet all qualification requirements provided herein by you/you and your spouse/cohabitant will void this offer and result in charging the credit card or debit card you provided for the full retail rate of confirmed accommodations for duration of scheduled stay.

Travel may not occur within 60 days of purchase.

This promotion does not include airfare, port charges, transportation, hotel taxes, governmental taxes, resort fees, service charges, meals, roll away beds, room upgrades, charges made during your vacation, additional nights, phone usage and/or any other incidentals or items of a personal nature. Some of these items may be available as optional upgrades and are subject to availability. Any upgrade/extended stay costs are the sole responsibility of the purchaser. Hotel taxes and fees must be paid by the purchaser to the resort or hotel at the time of travel. Travel during special events and time periods around Christmas, New Years, Easter Week, 4th of July, Thanksgiving may be unavailable. Any changes to cruise travel dates must be made at least 20 days in advance. A PASSPORT IS REQUIRED for any travel outside of the U.S. except for the BAHAMAS (ORIGINAL BIRTH CERTIFICATE IS ACCEPTED FOR CRUISE/BAHAMAS STAYS). In the event Sunset Escapes is informed by the hotel that either your selected travel dates, accommodations or presentation have become unavailable, Sunset Escapes reserves the right to offer substitute accommodations of equal or greater value or an alternative touring location (if available), or a full refund of the total monies paid to Sunset Escapes excluding the service and handling fee of $39.99 incurred from reservation enrollment and/or modifications to package. Sunset Escapes acts as an agent for travel services and shall not be liable for any loss, costs, accidents, injuries, damage to persons or property, any verbal claims or representations including but not limited to any claims or representations by third parties, indirect, incidental, special consequential, or punitive damages arising from, or in conjunction with, use of this Vacation Certificate.

All operators are independent contractor suppliers, each of which has obligations and limitations associated with liability to the purchaser directly. Sunset Escapes is not responsible for cancellations or interruptions due to nature, strikes, terrorism, or Acts of God. Names and addresses obtained during this promotion may be used for the purpose of soliciting sales of timeshare and/or discounted vacation products and travel services. You agree for Sunset Escapes and its affiliates to contact you by mail, email and/or telephone, including through the use of an automated telephone dialer, in which case a pre-recorded message may be left on your answering machine, concerning this and any other future promotions.

Rescheduling and Adjusting Your Reservation:

If you wish to re-schedule, add extra nights, or make any other changes to your reservation, please call our Reservations Department at 877-545-5815 or e-mail us at info@sunsetescapes.net

. If leaving a voicemail or e-mailing, please mention your name, travel destination, reservation number, original date of arrival and departure, and new date of arrival and departure.

 

Cancelling Your Reservation:

Changes to/cancellations of existing reservation without any fees or penalty must be made in writing by sending a detailed written request to Sunset Escapes by fax, email or mail so long as you submit such request within a minimum of fourteen (14) days prior to your arrival date. Any changes made to the reservation less than seven (7) days prior to arrival date are subject to $39.00 Accelerated Processing fee. Failure to check-in on the confirmed arrival date will result in forfeiting the value of entire vacation package.

If you activate your vacation package within the 30-day cancellation period or at any point, any and all refunds will be null and void. If the package is altered via price reduction, the package will be nonrefundable. Requesting any single change or adjustment to your package in the form of price or travel components, will constitute activating the package. Making any single reservation or requesting any single component(s) of the package to be mailed, emailed or fulfilled for you in any manner will constitute activating the package. Using any single component of the package, and then cancelling that request will still result in the package being active. You will retain your right to use any or all components of the package, in the form of travel; cancellation and/or modification fees may apply. Failure to check-in on the confirmed arrival date will result in forfeiting the value of entire vacation package.

PLEASE REMEMBER: No refunds will be given for no-shows, early checkouts or unused nights. In order to receive a refund expeditiously, a cancellation request form must be completed and sent via email, fax or mail to:

 

Travel Services
3633 W. Commercial Blvd., Suite 115
Fort Lauderdale FL, 33309
PHONE: 877-545-5814
FAX: 561-953-4149
EMAIL: info@sunsetescapes.net

 

By purchasing you agree to and understand that All FINAL CREDITS are processed by the accounting department of Sunset Escapes. By purchasing you hereby waive your right to dispute your purchase, or file and/or initiate a chargeback with your bank/creditor. By purchasing you hereby authorize Sunset Escapes and its marketing partners, agents and/or affiliates to contact you by mail, email and/or telephone concerning your request. Sunset Escapes reserves the right to process, if necessary, any and all refunds to clients via corporate check which will be mailed by priority mail services within 30 days of refund request by the accounting department of Sunset Escapes. 

Our Guarantee to You!

We want each of our travelers to be comfortable with their vacation purchase. Thus, besides guaranteeing that all your friends will be jealous of huge savings you got from this offer and excellent customer service our team provides, we also offer you a “money-back” guarantee. If within 30 days from the date of purchase you decide that for any reason you are not happy with your purchase and that you wish to give up the saving contained in this vacation package, simply notify us and be sure to provide your receipt number, and we will refund 100% of the package price you paid within 30 days from the date of your request! That’s it! That’s how confident we are that you will fall in love with your vacation deal!